At hzzbox, we aim to provide a smooth and secure checkout experience. Below are the details regarding payment methods, security, and frequently asked questions.

1. What payment methods do you accept?

We accept a variety of payment methods to ensure convenience for our customers, including:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay & Google Pay
• Shop Pay
• Other local payment options (availability depends on your country)

During checkout, you will see all available payment methods based on your location.

2. Is my payment secure?

Yes, we take security very seriously. All transactions on our website are processed using secure SSL encryption to protect your payment details. We do not store or have access to your credit card information. Payments are handled securely through trusted third-party payment providers.

3. When will I be charged for my order?

Your payment will be processed immediately upon placing your order. You will receive a confirmation email once your payment has been successfully completed.

4. Can I pay in installments?

Depending on your location, we may offer Buy Now, Pay Later options through services like Klarna, Afterpay, or Affirm. If available, this option will be shown during checkout.

5. What should I do if my payment fails?

If your payment is declined, please try the following:

• Ensure your payment details (card number, expiration date, and CVV) are correct.
• Check if your bank has any restrictions on online or international purchases.
• Try a different payment method.
• Contact your bank or card issuer for more details.

If you still experience issues, please reach out to our customer support team for assistance.

6. Do you charge any additional fees?

hzzbox does not charge any hidden fees. However, international orders may be subject to local taxes, customs duties, or foreign transaction fees depending on your country and bank policies.

7. Can I get an invoice for my purchase?

Yes! Once your payment is successful, you will receive an order confirmation email with your purchase details. If you need a formal invoice, please contact us at support@hzzbox.com and we’ll be happy to assist you.

8. Do you offer refunds for payments?

Yes, if you are eligible for a return or cancellation based on our Return Policy, the refund will be issued to your original payment method. Please allow 5-10 business days for the refund to reflect in your account, depending on your bank.

Need Help?
If you have any other questions regarding payments, feel free to contact our support team via email at support@hzzbox.com. We’re happy to help!