Effective Date: 2024.8
Last Updated: 2025.2

Welcome to hzzbox.com. Please read these Terms and Conditions carefully before using our website or purchasing products. By accessing or using the website, you agree to be bound by these terms. If you do not agree with these terms, you should not use the website.

1. General Information

hzzbox.com is owned and operated by HZZBOX(“we”, “us”, “our”). These Terms and Conditions govern the use of our website and services, including purchases made on our site.

2. Account Registration

To make a purchase on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account. By registering, you agree to provide accurate and up-to-date information and to notify us immediately of any unauthorized use of your account.

3. Product Information

We take great care to ensure that the descriptions, images, and pricing of products on our website are accurate. However, we cannot guarantee that the colors, descriptions, or other details will always be 100% accurate due to variations in monitors or lighting. We reserve the right to correct any errors or inaccuracies at any time.

4. Pricing and Payment

All prices on our website are listed in USD (United States Dollar). Prices are subject to change without notice. Payment must be made in full at the time of purchase through our accepted payment methods. We accept payments via credit card, PayPal, and other secure methods.

5. Shipping and Delivery

We aim to process and ship your order as quickly as possible. Delivery times may vary depending on your location, product availability, and shipping carrier. All shipping charges will be displayed at checkout before payment is made. We are not responsible for any delays caused by the shipping carrier.

For more details on shipping, please refer to our Shipping & Delivery page.

6. Returns and Exchanges

If you are not completely satisfied with your purchase, we accept returns within 30 days of delivery under our Return & Exchange Policy. Items must be returned in unused and undamaged condition with original packaging.

Please refer to our Return & Exchange Policy for complete details.

7. Cancellation

You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. Once an order is processed and shipped, it cannot be canceled. If you wish to cancel, please contact us as soon as possible at support@hzzbox.com.

8. Intellectual Property

All content on the hzzbox.com website, including text, images, logos, graphics, videos, and software, is the property of HZZBOX or our licensors and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from the website without express permission from us.

9. Limitation of Liability

To the maximum extent permitted by law, HZZBOX shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use our products or website. Our total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the products purchased.

10. User Conduct

You agree not to engage in any conduct that could:

• Violate any laws or regulations.
• Interfere with the operation of our website or services.
• Transmit harmful or malicious content, including viruses or malware.
• Attempt to access or alter the website’s data without permission.

We reserve the right to suspend or terminate your account if you violate these terms.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how your data is handled.

12. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make changes, the updated version will be posted on this page with the “Last Updated” date. We encourage you to review these terms regularly.

13. Governing Law and Dispute Resolution

The laws of the Hong Kong Special Administrative Region (HKSAR) shall govern these Terms and your use of the services, excluding its conflict of laws principles. Your use of the services may also be subject to other local, state, national, or international laws, as applicable.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

📧 Email: support@hzzbox.com
🌐 Website: hzzbox.com